How It Works

At Gorilla Pay we ARE different NO leases, NO hidden extra charges, transparent transaction charges, NO cancellation charges and only a 30 day rolling agreement.

Join Our troop we’re taking over this Jungle and bringing law and order.

Gorilla Pay - It's A Jungle Out There!

At Gorilla Pay we do things right. Read this page, it tells you everything you need to know. 

If you read this page and choose another merchant services provider in this Jungle you must be off your coconut. Either that or you’ve been poisoned by one of those snakes.

How It Works

What Makes Us Different

Back in the Days before Gorilla Pay

Either your bank or a specialist Merchant Services provider would come and talk to you about the best way to accept card payments.

You would sign two agreements, which in most cases you didn’t even see. One document would have been a service agreement and was only a 30 day rolling agreement. This agreement set out how you would be charged monthly for the transactions that you make and detailed all of the “other“ charges that would be levied. Invariably it was very complicated with lots of different charges on it for various types of cards and a list of all of the Other charges associated to your account.

You would see  things on there like PCI DSS, CHnP,  portal charge, Annual MC, MMSC AND many more. They all look fairly innocent and we all know how the banking system loves an acronym. However, they all come under one heading, Crafty Ways to extract more money from the customer every month for no valid reason.

The second agreement was a lease for the equipment that you needed. It was a fantastic document to get signed from the  Bank/merchant services provider’s point of view because it tied you in as a customer for at least four years.

The Lease was usually for a period of 48 months and earned the Bank / merchant services provider a profit of between £600 and £1000 upfront. What you were not told at this point was that, when you realised just how expensive it was to accept payments under these two new agreements, you couldn’t leave.

This is how it tied you in. After a while you would realise that the amount that your provider was taking every month was much higher that you thought it would be. So you decided to dig out an invoice and look at the break down of your charges. To Your horror you now know what all of those acronyms mean and you decide that you will look at another bank to see if there is a better deal.

It's A Jungle Out There

You find out that if you have accepted a payment over the phone you have been charged more for  CHnP (card holder not present) and that these transactions are costing more than twice as much as you expected.

You find out that you have two charges on your account that have a heading PCI DSS (Payment Card Industry Data Security standard) that you were un aware of and together they are costing £200 a month.

You find out that you are being charged for access to their company portal where you retrieve your bills.

You find out Many charges that you had no idea even existed and were never even discussed with you.  

They were all in the agreement that you signed, but you probably didn’t even see that agreement in the first place  

At this point you contact another company who offer you what seems to be a much better deal.  

So you make the decision to move your business to another bank/merchant services provider. But you can’t! Why ?  

The terminal that you have been charged £1200 for will only work with your current supplier and bank. So you will either have to stay where you are now or lease another terminal. What we call this is out of the frying pan into the fire.

There are four endings to this story and none of them are happy

1. The first unhappy ending is that you resign yourself to the fact that it is what it is. You wait until the end of your agreement and promise yourself that you will never make that mistake again. Come the end of your agreement you decide to move to a different supplier or bank. Only to find that because you have not terminated your agreement in line with the contract that you have never seen. You have rolled into another four year agreement without your knowledge

2. The Second Unhappy ending is that you bite the bullet and decide that you are not going to be held to ransom. You will move to a new supplier, you will use the old terminal as a paperweight to serve as a reminder to read contracts. However, This is when you find out what MMSC stands for. It stands for Minimum Monthly Service Charge. And what this means is that even though you are making no transactions through your terminal you will still be charged as if you are.

3. The third unhappy ending is almost the same as the second but worse. In this case there is no MMSC, but there is a mitigated loss clause in the contract that you have signed but never seen. This means that even though you are not transacting through this terminal anymore. The supplier is going to charge you as if you were at the amount that you were transacting and with all of their extra charges.

4. The fourth is very sad and where most people are …… It is what it is I’ll just pay it. The more I earn the more they earn.

How it works now with Gorilla Pay

You sign two agreements with Gorilla pay.

1. Service agreement 30 day rolling. All transactions charged the same way. Interchange plus plus.

  • INTERCHANGE (VISA-MASTER CARD) .25% to .27% dependant on card type
  • PLUS   ( BANK ) .175% all transactions
  • PLUS (GORILLA PAY)* .175% all transactions
  • Transaction Authorisation fee 4p
  • *Gorilla pay’s commission capped at £25.00 per terminal/gateway
  • NO INCREASED CHARGES FOR CARD HOLDER NOT PRESENT TRANSACTIONS
  • NO INCREASED CHARGES  FOR CORPORATE OR BUSINESS CARD TRANSACTIONS
  • NO PCI COMPLIANCE CHARGES.
  • NO PCI DSS NON COMPLIANCE CHARGES
  • NO MINIMUM MONTHLY SERVICE CHARGE.
  • NO PORTAL CHARGES
  • NO ANNUAL MANAGEMENT CHARGE
  • NO OTHER CHARGES, NO CATCH

2. Gorilla Pay Membership agreement. 30 day rolling. £25.

  • Initial payment of £150*
  • Delivery charge £29.99
  • Initial payment collected over 1, 2 or 3 months.
  • Upfront charge refunded in total if you are not 100% satisfied in the first 60 days
  • NO TIES
  • 7 DAY NOTIFICATION OF CANCELLATION
  • NO CANCELLATION CHARGES EVER
  • NO TRANSACTIONS NO CHARGES
  • NO OTHER CHARGES THERE IS NO CATCH

* initial payment amount dependent on products selected.

Happy Customers Happy Businesses Happy Jungle

If you would like to make an enquiry, get a quote, or make a purchase please don’t hesitate to contact us.

Scroll to Top